•      Proficient in writing SQL scripts and working with Microsoft SQL Server

•      Experience with business intelligence tools such as Tableau, PowerBI, Qlikview and/or Microstrategy are critical

•      Professional written and communication skills

•      Ability to engage and educate various audience levels through strong presentation and facilitation skills

•      Strong business acumen and ability to link department strategic goals to metrics

•      Strong creative thinking skills required to determine unique ways to identify and deliver on unmet customer needs

•      Ensure timely completion of analysis while maintaining high quality deliverables

•      Mentor other team members and application developers on technical solutions

•      Able to balance the demands of multiple concurrent projects while maintaining a high level of diplomacy

•      Respond to ad-hoc requests (internal & external) for analysis, data and information on a regular basis

•      Bachelor’s degree in a quantitative field, such as Statistics, Economics, Commerce, Computer Science, Engineering, Business Intelligence

•      3+ years of product and/or category analytics and insight delivery experience

Customer Management

 •   Develop relationships with different stakeholders (i.e. Sales, Marketing, Supply Chain) to understand their analytical needs and create relevant reporting which will enable them in their decision-making processes

• •   Work collaboratively with internal and external business partners to clearly define analysis scope, objectives and output required
• •   Deliver impactful data visualizations with BI and reporting solutions to engage stakeholder groups
• •   Present analysis, results and recommendations in business language in different forums/meetings
• •   Work with stakeholders to prioritize projects and articulate trade-offs required to maximize value delivered to the business
• •   Produce accurate reports and analysis to optimize financial results, processes and business improvements
• •   Provide ongoing coaching and training of SpringBoard’s analytical tools to ensure correct use and interpretation of multiple sources of information
• •   In collaboration with client groups, identify and/or create fit-for-purpose reporting views for different levels of management

Technical Development

 •   Optimize Tableau dashboards with a focus on usability, performance, flexibility and standardization

•  •   Accountable for ETL (Extract, Transform, Load) strategy and implementation